FAQ

What areas does At Home Media serve?

At Home Media serves the Greater New York City area, including Westchester County, NY, and Fairfield County, CT. Please contact us if you're located outside of these areas, and we will see if we can help.

What real estate photography services do you offer?

At Home Media provides real estate photography, real estate videography, drone services, floor plans, virtual staging, and Matterport 3D tours.

How long does it take to complete a photoshoot?

A typical photoshoot takes 1-2 hours, depending on the size and layout of the property. If the house is 100% photo-ready, it’s usually faster.

What is your turnaround time?

Photos, drone photos, and floor plans are delivered the next day by noon. Video is delivered in 2–3 days, and virtual staging in 1–2 days.

What is your cancellation policy?

Cancellations due to inclement weather will not incur a cancellation fee. However, all other cancellations require at least 24 hours' notice. Any cancellations made within 24 hours will incur a fee equal to 50% of the total booking fee.

For any other questions, please contact us at anthony@athomemedia.co or submit a question via our contact form.

For any other questions, please contact us at anthony@athomemedia.co or submit a question via our contact form.